SERVICES
Critical Incident & Emergency Response
Introduction
We have a team of experts who can respond to risk, reputation, critical incidents and emotional support.
What we offer:
The team is on call to you, your staff and the school community 24/7. You will have fast access highly experienced emergency responders for practical and strategic crisis management advice. The responders will be able to fulfil various roles on your behalf.
Our online management system:
We have an electronic system that can capture stages of the incident, and an emergency APP for automatic message locations and alerts.
Our online manager will allow:
- You will be able to access a specialist, who will be able to guide you through an emergency
- Specialist qualified and registered counsellors will support for the emotional well-being for staff, adults and children
- Assistance can be provided by telephone or located at your school and will be able to perform any of the roles identified on your business continuity plan if necessary.
- The support will be available throughout the incident as we morally believe that we cannot just provide you with support for the first day or two, and then charge you more for the rest of the incident or walk away (as we have heard alternative providers do).
- There is no maximum number of incident responses.
Our Critical Incident and Emergency Response Associated training modules:
Associated Training:
We provide a range of Business Support management support services for commercial and public sectors.
Critical Incident Management
Critical incidents are part of business continuity management planning. The importance pre-thought, discussion and planning supports swift and effective decision-making in order to prevent an incident developing further into an uncontrolled crisis.
Deescalation and Positive Intervention Training
This course is designed for low risk schools where staff may need understanding and support when de-escalating challenging behaviour. This course covers: personal safety, non-verbal and verbal de-escalation communication strategies, positive handling techniques (if needed), theory and guidance to ensure the recording and documentation of events, including an examination of the legal framework with respect to physical intervention by school staff is an integral part.
View all of our training courses:
Contact Details
Email: [email protected]
Tel: +44 (0) 845 8622684
Head Office
Almshouses, Great Brington,
Northampton, NN7 4HY
Operating hours
Monday - Friday:
8am - 5.30pm